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Resilient demand for cloud computing and growing excitement about artificial intelligence drove record quarterly revenues for Microsoft in the final three months of 2023.
Revenue at Microsoft’s closely watched cloud division, its biggest sales driver that includes its Azure cloud computing platform, rose 20 per cent to $25.9bn, ahead of analysts’ expectations for $25.3bn, with sales growth for the unit reaching 30 per cent.
Total revenue climbed 18 per cent to a record $62bn, ahead of forecasts for $61.1bn. Earnings per share of $2.93 were well ahead of analysts’ forecasts for $2.77.
Investors have been watching for signs that huge investments in generative AI would boost the revenues and profits of Microsoft and its Big Tech competitors. The company has been catapulted into the centre of the generative AI race thanks to its deal with OpenAI, the start-up behind the chatbot ChatGPT, to which it has committed up to $13bn.
The investment has given the world’s second-largest vendor of cloud services an early lead in the race to develop and deploy generative AI.
Excitement about the fast-developing technology has propelled a rally in Microsoft’s share price, which has jumped more than 60 per cent over the past 12 months. It has overtaken Apple as the world’s most valuable company as its market cap pushed above $3tn, but its shares slipped almost 2 per cent in after-hours trading.
“We’ve moved from talking about AI to applying AI at scale,” Microsoft chief executive Satya Nadella said on Tuesday. “By infusing AI across every layer of our tech stack, we’re winning new customers and helping drive new benefits and productivity gains across every sector.”
Demand for Microsoft’s AI services boosted Azure cloud platform revenues by 6 percentage points during the quarter, an acceleration from the roughly 3 percentage points boost in sales in the previous three months.
Brett Iversen, vice-president of investor relations, said Microsoft was increasing its AI infrastructure capacity by investing in areas such as data centres and servers, but that had not yet squeezed margins thanks to rising demand for cloud services and “cost control” in other areas.
Analysts have been watching closely to see how many customers are using Microsoft 365 Copilot, a generative AI assistant integrated into the company’s suite of productivity apps. The company in January made the tool — priced at $30 per user per month for businesses — available to individuals and to small and medium-sized businesses.
Microsoft did not disclose sales or user figures for Microsoft 365 Copilot on Tuesday, though Iversen said the company was “excited about the early customer interest and demand”.
Microsoft’s $75bn acquisition of Activision Blizzard contributed 4 percentage points to the 18 per cent revenue growth it recorded during the quarter.
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